Privacy Policy
Your privacy is important to us. This policy explains how SoundCore Manufacturing collects, uses, and protects your information.
Introduction
SoundCore Manufacturing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage in business with us as importers, wholesalers, or retailers.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and business contact information
- Company name, business address, and tax identification numbers
- Payment and billing information for order processing
- Communication preferences and business requirements
Business Information
As a B2B manufacturer, we collect business-related information including order history, product specifications, shipping preferences, and communication records to better serve our wholesale and retail partners.
Technical Information
We automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, and website usage analytics to improve our services.
How We Use Your Information
Order Processing
Process and fulfill your orders, manage inventory, coordinate shipping, and provide order updates and tracking information.
Customer Service
Provide customer support, respond to inquiries, resolve issues, and maintain ongoing business relationships.
Business Analytics
Analyze business trends, improve our products and services, and develop new offerings that meet market demands.
Communications
Send important business updates, product announcements, and marketing communications about our audio products.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Data Security
Technical Safeguards
- SSL encryption for data transmission
- Secure servers with firewall protection
- Regular security audits and updates
- Access controls and authentication
Administrative Safeguards
- Employee privacy training programs
- Limited access on need-to-know basis
- Confidentiality agreements
- Regular policy reviews and updates
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access
Request access to your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
International Data Transfers
Global Business Operations
As a global manufacturer serving importers, wholesalers, and retailers worldwide, we may transfer your personal information across international borders. We ensure appropriate safeguards are in place for such transfers.
We comply with applicable data protection laws, including GDPR, CCPA, and other regional privacy regulations, implementing appropriate technical and organizational measures to protect your data during international transfers.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small data files stored on your device when you visit our website. We use cookies to enhance your browsing experience, analyze website traffic, and personalize content for our business customers.
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Functional Cookies
Remember your preferences and personalize your experience
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Business Records
Order history and business communications retained for 7 years for accounting and legal compliance
Marketing Data
Marketing preferences and communications retained until you opt-out or request deletion
Contact Us
If you have any questions about this Privacy Policy, want to exercise your rights, or need assistance with privacy-related matters, please contact us:
We will respond to your privacy-related inquiries within 30 days of receipt.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.